Consumer dispute resolution

In accordance with Law No. 144/2015, of september 8, we inform you that, in case of a dispute regarding the supply of goods, the consumer (an individual acting for purposes not related to their commercial, industrial, craft, or professional activity) may resort to an Alternative Dispute Resolution entity. The competent entity for this purpose is as follows: Consumer Dispute Arbitration Centre of Lisbon – www.centroarbitragemlisboa.pt

For more information, please visit the Consumer Portal (www.consumidor.pt) and/or the European Online Dispute Resolution Platform http://ec.europa.eu/consumer/odr